FOR IMMEDIATE RELEASE
Jean Santos Awarded Certified Management Consultant Designation
Washington, DC — April 22, 2025 — The Institute of Management Consultants USA (IMC USA, imcusa.org) is pleased to announce that Business and Management Consultant Jean Santos has been awarded the Certified Management Consultant (CMC®) designation. Jean is an expert in leadership development, strategic planning and management consulting for family-owned and founder-led companies. As a Certified Management Consultant®, Jean joins thousands of CMCs worldwide recognized for their professionalism, standards, core competencies and ethical practices.
“Receiving the CMC® designation is deeply rewarding—it reflects my years of dedication to advancing my consulting practice and to maintaining a standard of excellence that truly benefits those I serve,” said Jean. “I am honored to join the CMC® community of trusted advisors.”
As a founding member of Business Consulting Resources (BCR), a boutique management consulting firm, Jean Santos has guided hundreds of clients through complex organizational challenges, leadership transitions, and succession planning. Her expertise in executive coaching, team building, and conflict resolution makes her a collaborative and effective consultant, focused on shaping strategy, ensuring governance, and promoting sustainable growth. Jean’s leadership extends beyond consulting. She has served on the boards of the Nu’uanu YMCA, the Chamber of Commerce of Hawaii, The Arthritis Foundation, and Easter Seals Hawaii. She has received honors from the U.S. Small Business Administration Mentor Program, Pacific Business News Women Who Mean Business Award, and the Hawaii Chamber of Commerce. Jean holds a B.A. and a Master of Arts in Communication and Organizational Development from the University of Hawaii at Manoa.
The Certified Management Consultant (CMC®) mark is awarded by IMC USA to consultants who have achieved a level of performance that includes professional standards in technical competency, ethics, global standards in consulting competencies, professional behavior, client and project management, and personal conduct. Consultants do not have to be a member of IMC USA to apply for the CMC®. To qualify for the CMC® mark, consultants apply to IMC USA with proof of their experience as a management consultant, a minimum four-year college education (or the equivalent), references from clients, and written summaries of consulting engagements. The applicants take written and oral examinations to demonstrate understanding of the management consulting process and ethical aspects of consulting defined in IMC USA’s Competency Framework and the IMC Code of Ethics.
Founded in 1968, IMC USA exists to promote “excellence and ethics in management consulting through certification, education, and professional resources.” IMC USA is the recognized certifying body in the U.S. for the Certified Management Consultant® – CMC® designation. The CMC® conforms to the international standards of the International Council of Management Consulting Institutes (CMC-global.org). of which IMC USA is a founding member. For more information about IMC USA membership, certification, Academy courses, and Consult-Con conference for consultants, visit imcusa.org or contact IMC USA’s Marketing Chair, Jennifer Causey CMC, by email or phone at (818) 347-4248.
